Terms and conditions
The terms that apply when you view and order your child's photographs.
Who we are
MySchoolPhotograph is a trading name of Mansfield Media Ltd, company number 16203737, of 62 Blackbridge Lane, Horsham, England, RH12 1RX. You can reach us at info@myschoolphotograph.co.uk.
Your child's gallery
We email the parents and carers your school gives us a private link to their child's photos. You sign in with that email address, or with the code on a printed card if you don't have an email on the school's list. Please keep your sign-in links and codes to yourself. See our privacy policy for how we look after your details.
Ordering
Prices are shown in pounds sterling. We're not registered for VAT, so no VAT is added. The price is the one shown when you pay. Your order is confirmed once payment has been received; payments are taken by Stripe.
Digital downloads
Your downloads are on your order page as soon as payment is confirmed, and we email you a link to it. Each link works for 60 days and can be used up to 20 times (10 times for a whole-gallery download). A whole-gallery download contains the photos in the gallery when you ordered. Downloads are licensed for your personal, non-commercial use.
Prints
Prints are produced by our professional lab and delivered to your child's school with the school's order, usually about a month after photo day, for the school to hand out, at no charge. Each photo day has a last day to order for delivery to school, shown in your basket. Prints ordered after it are posted to your home address, with postage added at checkout. We ask for your address when you pay either way.
Cancellations and refunds
Prints are made to order from photographs of your child, so they can't be cancelled once ordered. Downloads are available straight away: by ordering one, you agree to it being supplied immediately, and that you lose the right to cancel once it's available. This doesn't affect your legal rights.
If a print arrives damaged or isn't right, or a download doesn't work, email info@myschoolphotograph.co.uk within 30 days and we'll put it right with a replacement or a refund.
Copyright
Copyright in all photographs remains with Mansfield Media Ltd. Prints and downloads are for your personal, non-commercial use.
Contact
Questions about an order or your child's photos: info@myschoolphotograph.co.uk.